Terms of Service

Last updated: 11/4/2025

1. Acceptance of Terms

By accessing and using TherapyConnect ("the Service"), you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

TherapyConnect is a platform that connects individuals with licensed mental health professionals. Our service includes:

  • Therapist search and matching
  • Appointment booking and scheduling
  • Secure video conferencing for therapy sessions
  • Messaging between clients and therapists
  • Payment processing for therapy services

3. User Responsibilities

Users agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of their account
  • Use the service only for lawful purposes
  • Respect the professional boundaries of therapists
  • Pay for services as agreed

4. Therapist Services

All therapists on our platform are independent contractors. TherapyConnect does not provide therapy services directly but facilitates connections between clients and licensed professionals.

5. Emergency Situations

TherapyConnect is not designed for emergency mental health situations. If you are experiencing a mental health emergency, please contact emergency services (911) or visit your nearest emergency room immediately.

6. Privacy and Confidentiality

We are committed to protecting your privacy and maintaining the confidentiality of your therapeutic communications in accordance with HIPAA and applicable laws.

7. Payment and Refunds

Payment for therapy services is processed through secure third-party providers. Refund policies are determined by individual therapists and their practice policies.

8. Limitation of Liability

TherapyConnect provides a platform service and is not liable for the quality, effectiveness, or outcomes of therapy services provided by independent therapists.

9. Termination

Either party may terminate this agreement at any time. Upon termination, your right to use the service ceases immediately.

10. Contact Information

For questions about these Terms of Service, please contact us at:

Email: support@therapyconnect.app

Address: [Your Business Address]

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective when posted on this page.